Privacy Policy
How Blackout Tag collects, utilizes, and safeguards your data when you reserve arena times, explore game modes, or plan a party.
01 Information We Collect
When you prepare for your visit to our laser tag arena, we require certain details to finalize your reservations and ensure your safety. Information is collected when you book specific game modes, schedule group parties, or complete necessary safety waivers.
- Contact Details: Your name, email address, and phone number used for booking confirmation and pre-game communications.
- Visit Information: Requested dates, group sizes, selected party packages, and specific gear or accessibility requirements.
- Waiver Data: Mandatory safety acknowledgments required for all players entering the arena.
02 How We Use Your Data
The details we collect are strictly utilized to streamline your experience and manage our daily arena operations. We use your data to:
- Secure and verify your selected game modes and time slots.
- Communicate important logistical details regarding your scheduled parties and group events.
- Maintain required safety logs and ensure all participants have completed the necessary operational agreements.
- Provide updates on new arena features or gear upgrades, only if you have explicitly opted in to receive such communications.
03 Data Protection and Security
We safeguard your booking and contact information using industry-standard digital security practices. Access to player rosters, contact records, and party schedules is restricted exclusively to authorized arena staff who require this information to coordinate your visit. We never sell or trade your details to third-party marketing entities.
05 Your Privacy Rights
You retain full control over the personal information you provide to us. You hold the right to request a copy of the data tied to your bookings, ask for corrections to your contact details, or request the deletion of your records from our systems, subject to legal and safety logging requirements.